How to pay Satellite TV

Zuku offers you various convenient ways to make your payment including Mobile Money transfers and also through Visa card. To find out more on how to settle your bill, click on the options below.

*Please note, Zuku will update payments made via Mobile Money every two hours

PAY VIA MOBILE MONEY

To pay your bill, please make sure you identify your Zuku account number on the most recent invoice as you will need this to pay your bill.

To pay using Mpamba

Dial *444# (To access the Mpamba Menu)
Select 3 for Payments
Select 2 for Subscriptions
Select 3 for ZUKU
Enter ZUKU subscription account number
Enter subscription Amount
Confirm details by pressing 1
Enter Mpamba PIN and send

*Subscriber will then get payment details via SMS

To pay using Airtel Money

Go to Airtel Money Menu by dialing *211# on your phone

Select Pay Bill
Select Others/Press 6
Enter ZUKU (in block letters)
Enter the Amount
Under Reference ; type your 6 digit Account Number
Confirm Details on Confirmation Screen
Enter your Airtel Money PIN and Send

*Payment reflects on Zuku within 15 minutes.

PAYING THROUGH NBS BANK

Available in all NBS Service Centres countrywide

Cash and cheque payments only; no EFT payment accepted

Fill in an NBS utility deposit slip indicating:

(i) Zuku TV Account Name

(ii) Zuku TV Account Number

(iii) Depositors Name

(iv) Depositors phone number

(v) Amount

You will receive a receipt, which you should store for future reference..

*Payment reflects on Zuku within 15 minutes.

PAYING THROUGH MAUNITS

Go to the nearest MA UNITS agents located in Puma Zomba Fairways, Total Zomba.
Total Zomba Central, Engen Grand Prix Zomba and ask to pay for Zuku subscription
Retailer/Merchant shall input the Customer’s Account number and Amount in the POS.
Once the amount is entered, POS displays the Amount, transaction fees and Total amount ( Amount + transaction fees) details for confirmation.
Once the payment is confirmed by subscriber, payment will be posted to Zuku.
Once the payment is successful, POS generates the receipt with POS terminal ID, Merchant Name, Transaction ID, Account Number, transaction fees and total amount particulars.
Customer receives confirmation of payment SMS from Zuku.

*Payment reflects on Zuku within 15 minutes

PAYING VIA MUKURU

To join, add +265 996 145 764 on WhatsApp and say ‘Hi’

1 Whatsapp +265 996 145 764
2 Select the “Buy/Pay” option
3 Select ‘Zuku’
4 Enter your Zuku account number
5 Enter the amount you would like to pay
6 Confirm whether you accept the applicable fees
7 Receive your payment order number
8 Pay in cash at over 650 Mukuru booths

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